Policy for Determining Interest Rates, Processing and Other Charges
The Reserve Bank of India (“RBI”) vide its Master Direction – Non-Banking Financial
Company -Non Systemically Important Non-Deposit taking Company (Reserve Bank)
Directions, 2016 dated 1 st September 2016 advised the Company to lay out appropriate internal
principles and procedures in determining interest rates, processing and other charges and also
directed to make it available on its web-site, and updated whenever there is a change in the rates
The Board of Directors of the Company has adopted the Policy for Determining Interest Rates,
Processing and Other Charges (“the Policy”) in accordance with the RBI Direction earlier
applicable on the Company, to lay out appropriate internal principles and procedures in
determining interest rates, processing and other charges.
This Policy should always be read in conjunction with extant RBI guidelines, directives,
circulars and instructions. The Company will apply the best industry practices and ensure the
same does not conflict with or violate RBI guidelines.
The main objectives of this Policy are to:
(i) Ensure that interest rates are determined in a manner as to ensure long term sustainability
of business by taking into account the interests of all stakeholders,
(ii) Develop and adopt a suitable model for calculation of a reference rate;
(iii) Enable fixation of interest rates which are reasonable: both actual and perceived;
(iv) Ensure that computation of interest is accurate, fair and transparent in line with
regulatory expectations and market practices;
(v) Charge differential rates of interest linked to the risk factors as applicable;
(vi) Facilitate transition to income recognition norms that may be stipulated by RBI in future
and adoption of best practices; and
(vii) Decide on the principles, methodology and approach of charging spreads to arrive at final
rates charged from customers.
- ROLE OF BOARD OF DIRECTORS
The Board of Directors shall have oversight for the interest rate Policy of Kishori Capital
Markets Private Limited. In order to ensure effective implementation of the Interest Rate Policy,
the Board may delegate the implementation of the Policy and its operational aspects to the Chief
Financial Officer / Executive Director and/or Asset Liability Management Committee
(“ALCO”) as deemed fit.
- DETERMINATION OF INTEREST RATES ON LOANS AND CREDIT FACILITY
The Company lends money to its customers mainly through digital platforms through fixed
interest rate loans and has various products to cater to the needs of different categories of
The interest rate of each product is decided from time to time, giving due consideration to the
- Cost of Equity: To run the business, the Company has been infused with equity share
capital in huge proportions, and accordingly the cost of such equity being infused shall be
taken into consideration.
- Credit Risk: Risk related to loss of credit due to short tenure of loan, nature of facility,
ticket size of loan, geographical condition, customer segment, sourcing channels, stability
in earnings and employment, financial position, past repayment track record with us or
other lenders, external ratings of customers, credit reports, customer relationship, future
business potential, results from digital verifications etc.. Therefore, risk of recovery of loan
can be considered to be in the medium to high category and accordingly the risk premium
would be reckoned.
- Opex Cost: It includes employee expenses, office and infrastructure related fixed and
variable costs, operations costs, sales and marketing expenses, etc.
- PROCESSING FEES / COMMITMENT FEE / OTHER CHARGES
Apart from interest rate, the Company may levy processing fees / other charges (including stamp
duty, service tax / GST and other cess at the rates as applicable from time to time) Any revision
in these charges would be implemented prospectively (with due communication to customers) on
its Borrowers for loans sanctioned on a case to case basis.
- PENAL CHARGES / PENAL INTEREST
The Company may levy a penal charge and/ or penal interest generally upto 2-30 % loan amount per
year, as may be decided the Board / committee formed for this purpose, if borrower doesn’t
service the loan on the due date.
- COMMUNICATION TO CUSTOMER
The Company shall communicate the effective rate of interest – to customers at the time of
sanction / availing of the loan through the acceptable mode of communication as mentioned in
Changes in the rates and charges for existing customers, if any, would also be communicated to
them through various modes of communication such as on the website, and/or via email, letters,
- WAIVER / REDUCTION OF CHARGES
Directors/Authorized Person are authorized to waive-off / reduce any amount including Principal
amount / Interest Rates, Processing and Other Charges, in his own discretion, as may deem fit.
Further, Directors/Authorized Person may delegate this authority in favour of any person.